Privacy policy

Last updated: July 29, 2026

Nuvik manages this store and website, including the data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Nuvik is powered by Shopify, which allows us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services or when you communicate with us in any other way. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed in accordance with the terms set forth in this Privacy Policy.

Personal information we collect or process

When we use the term "personal information", we mean any data that identifies you or can reasonably be linked to you or another person. Personal information does not include data collected anonymously or data that has been de-identified so that it cannot identify you or reasonably be linked to you. We may collect or process the following categories of personal information — including inferences obtained from such information — depending on how you interact with the Services, where you are located, and what applicable laws allow or require:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card numbers, debit card numbers, financial account numbers, payment card information, financial account data, transaction details, payment method, payment confirmation, and other payment-related information.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
• Communications with us including information you provide to us in your communications with us, for example, when submitting a claim to customer service.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information related to your interaction with the Services, such as how and when you use or navigate them.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or provide us with your personal information by any other means.
• Automatically through the Services including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology or when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• Provide, personalize, and improve the Services. We use your personal information to provide you with the Services, which includes fulfilling the contract we have with you, processing your payments, managing your orders, remembering your preferences and items of interest, sending you account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and offering you a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications via email, text message, or postal mail, as well as displaying online advertisements about products or services within the Services themselves or on other websites, even based on items you have previously purchased, added to your cart, or other activities performed within the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action against possible fraudulent, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your access credentials. We strongly recommend that you do not share your username, password, or any other information with anyone.
• Communications with you. We use your personal information to provide you with customer support, respond to your requests, serve you effectively, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal procedures, including requests from law enforcement agencies or government authorities, as well as to investigate or participate in civil discovery, potential or actual litigation, or other contentious legal proceedings, and to enforce or investigate possible violations of our terms or policies.

How we disclose personal information

Under certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. Such circumstances may include:

• With Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, order management, and shipping).
• With business and marketing partners to provide marketing services and show you advertisements. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to tell us not to share information about you for personalized advertising and marketing purposes, based on your online activity with different merchants and websites. You can exercise your rights to opt out of such uses here
• When you instruct, request, or otherwise consent to the disclosure of certain information to third parties, for example, to send you products or through the use of social media widgets or login integrations.
• With our affiliates or, generally, within our corporate group.
• In connection with a business transaction, such as a merger or insolvency proceeding, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce the Terms of Service or relevant policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access to and use of the Services, in order to provide and improve the Services for you. In order to offer and enhance the Services, the information you submit to the Services will be transmitted and shared with Shopify and third parties who may be located in countries other than yours. Additionally, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, with other merchants, and with the Shopify platform itself. To deliver these advanced features, Shopify may use personal information collected about your interactions with our store, with other merchants, and with the Shopify platform. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of such information for such purposes. For more information on how Shopify uses your personal information and the rights you may have, you can review the Shopify Consumer Privacy Policy . Depending on where you reside, you may be able to exercise certain rights regarding your personal information here Link to Shopify Privacy Portal.

Third-party websites and links

The Services may include links to websites or other online platforms managed by third parties. If you access links directing you to sites not affiliated with or controlled by us, we recommend reviewing their privacy policies, security practices, and other terms and conditions. We do not guarantee or take responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information they contain. Information you provide in public or semi-public spaces — including what you share on third-party social media platforms — may also be visible to other users of the Services and users of those third-party platforms, without any limitations on how they may use it. The inclusion of such links does not imply any endorsement of the content of those platforms or their owners or operators unless explicitly stated within the Services themselves.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from minors as defined by applicable law in your jurisdiction. If you are a parent or legal guardian of a minor who has provided us with their personal information, you can contact us using the details provided below to request its deletion. As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” (as these terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “absolute security.” Additionally, any information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to send us sensitive or confidential information.

The length of time we retain your personal information depends on various factors, such as the need to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may refuse your request where permitted by law.

• Right of access. You may have the right to request access to the personal information we hold about you.
• Right to erasure. You may have the right to request that we delete the personal information we hold about you.
• Right to rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to data portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, under certain circumstances and with some exceptions.
• Right to object to the sale or transfer of data for personalized advertising purposes. Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information, or to object to the processing of your information for purposes considered as “targeted advertising,” in accordance with applicable privacy laws. You can exercise your rights to opt out of such uses here. Please note that if you visit our website with the Global Privacy Control opt-out signal activated, depending on your location, we will automatically treat such visit as an opt-out request for the device and browser you are using. If we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to that account as well. For more information about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Except for the Global Privacy Control signal, we do not recognize other “Do Not Track (DNT)” signals that may be sent from your web browser or device.
• Communication preferences management. We may send you promotional emails, and you can choose to opt out of receiving them at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You may exercise any of these rights through the options available within the Services or by contacting us via the contact details provided below. For more information on how Shopify uses your personal information and about the rights you may have — including those related to data processed by Shopify — you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf to exercise your rights. Before accepting a request submitted by a representative, we will require them to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within a reasonable timeframe, as established by applicable law.

Complaints

If you have any complaints about how we handle your personal information, please contact us via the contact details provided below. Depending on where you reside, you may have the right to appeal our decision by contacting us via the contact details provided below, or to file a complaint with the local data protection authority. For the EEA, you can find a list of data protection authorities here.

International transfers

Please note that we may transfer, store, and process your personal information outside the country where you reside.

If we transfer your personal information outside the European Economic Area (EEA) or the UK, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses (SCCs) or any equivalent contract issued by the competent authority in the UK, as applicable, unless the transfer is made to a country that has been deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version of this Privacy Policy on this website, update the "Last Updated" date, and notify you of the changes as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, call us at +34 690 37 94 32, email us at info@nuvikstore.com or contact us at MONTSERRAT ALBADALEJO URBANO, CARRER DE LA DRECERA,9, 08184 PALAU SOLITÀ I PLEGAMANS, Barcelona, Spain. For the purposes of applicable data protection legislation, we are the controller of your personal information.